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Admin Excellence Guide: Powering Teams & Company Growth

Updated this week

The Admin Excellence Guide is your central hub for managing teams, company settings, marketing tools, and integrations inside Accountable CRM. This guide provides quick access to essential admin resources so you can lead with clarity and confidence from day one.

My Teams Scoreboard

The My Teams Scoreboard page in Accountable CRM allows you to easily create and manage teams. Within each team, you can view the list of team members along with their activities, vision board updates, emails, texts, calls, and other tasks.

Admin Tools – Company & Marketing

This guide provides an overview of the Marketing and Company Admin tools available in Accountable CRM. It helps new administrators understand how to manage company settings, configure integrations, and create email signatures.

By using these tools effectively, admins can ensure consistent communication, accurate data management, smooth system integrations, and overall efficient company operations within the CRM.

Company Management

Users

In Accountable CRM, company administrators can efficiently manage users through a centralized admin panel. Admins have the ability to add individual users, import multiple users in bulk for faster onboarding, and impersonate company users when necessary to provide support or verify account activities.

Learn More about how company admins can add a user?

Locations

In Accountable CRM this feature is Seamlessly oversee user assignments within your company using our user-friendly admin interface.

Administrators can allocate individuals to various levels, ensuring each user is appropriately positioned for maximum collaboration and efficiency.

Learn More about how to add a location.

Settings

1. Selling System

In Accountable CRM, the Selling System feature on the Company Admin page is a powerful tool designed for all company users. It allows Company Admins to create and manage selling systems that can be applied across user contact page.

Learn more how to create a selling system by company admin.

2. Tags

As a Company Admin in Accountable CRM, organizing and automating your contact management just got easier with the Company Tags feature. This powerful tool enables your entire team to streamline workflows, enhance automation, and maintain consistent communication across departments by tagging contacts at the company level.

Learn more about how to use company tags.

3. Lead source

The Lead Source feature on the Settings page in Accountable CRM allows administrators to define and manage sources from which leads are generated. This helps track lead origins accurately, analyse marketing performance, and maintain consistent lead classification across the organization.

Learn more about how to create Lead source by company admin.

4. Interest Rates

Interest Rate on the Company Admin page in Accountable CRM allows administrators to define and manage standard interest rates used across the system. This feature ensures consistency in calculations, improves accuracy in financial transactions, and helps users apply the correct interest rate easily without manual adjustments.

Learn more about how to create interest rates.

5. User Roles

In Accountable CRM, Company Admins can create user roles to define user responsibilities and assign appropriate permissions based on organizational responsibilities. After creating a role, administrators can add users to the respective role to ensure access only to the relevant system capabilities required for assigned tasks.

Learn more about how to add user role & Permissions to LO's in the company.

Custom fields

In Accountable CRM, Company Admins use Custom Fields to tailor contact details according to organizational needs. This functionality enables administrators to capture and manage specific client information - such as loan preferences, referral sources, and key relationship details.

Learn more about how to manage custom fields by company admin.


CRM Data Management

Contacts

The Company Admin Contact page in Accountable CRM provides a centralized view of all user contact details. It features smart filtering options that allow administrators to search and filter contacts by contact fields, transactions, and custom fields.

Action icons enable quick tasks such as adding tags, creating activities, and managing contacts efficiently, helping streamline contact management and improve productivity.

Learn more about how to use a company contact.

Imports

1. Import contact

Company Admins can import contacts, enabling administrators to add multiple contacts to Accountable CRM in a single process. Supported file uploads allow company users to organize and manage contact data efficiently without manual entry, improving accuracy and saving time. This functionality ensures a centralized and consistently up-to-date contact database across the organization.

Learn more about how can company admins import contact within a company.

2. Import Transactions

Import Transactions in Company Admin enables administrators to quickly upload and add multiple transactions into Accountable CRM in a single step. By importing transaction data using a supported file format, users can reduce manual data entry, improve accuracy, and ensure all transaction records are consistently maintained across the company.

Learn more about how can company admins import transaction within a company.


Marketing & Automation

Marketing

1. Email Template

Sending newsletters and email updates helps maintain regular communication with your audience and potential clients, promoting brand awareness, driving engagement, and potentially increasing sales.


Learn More about how to create an email template.

2.Automation

At Accountable, we understand that consistency and speed are key to closing more deals and improving team productivity. That’s why we’ve introduced "Automation for Company" - a powerful feature that enables Company Admins to create automations that benefit the entire organization.

Learn More about how to add a Regular automation by company admin.

Learn More about how to create a Scheduled Automation by company admin.

3. Campaign

In Accountable CRM to creating campaigns inside the company allows for targeted communication and centralized management, ensuring that messaging is relevant and consistent. It also provides access to detailed analytics for better decision-making and enhances coordination between departments.

Learn More about how to create a company campaign.

4. Email Signature

The Email Signature feature allows company admins to create and manage a standard email signature for marketing and business communications. You can add details like the company name, logo, contact information, and social links.

Learn more about how to create a email signature.

5. Unsubscribed contact

Effective communication management is essential for every organization, especially when dealing with a large volume of contacts. Accountable introduces a powerful update that gives Company Admins full oversight and control over their organization’s email communication preferences.

Learn more about How Company Admins Can Manage Unsubscribes in Accountable.

6. History

The History feature lets admins view and track all marketing activities in one place. It shows details like emails sent, campaigns created, updates made, and user actions. This helps you monitor performance, review past actions, and stay informed about everything that has happened in the marketing section.

Learn more about how to use a history.


System & Integrations

Integrations

In Accountable CRM, the Integrations section on the Company page is used to connect the CRM with other third-party applications and systems.

The main purpose of integrations is to automatically share and sync data between platforms. This reduces manual work, minimizes errors, and saves time.By enabling integrations, your company can ensure that information stays accurate, updated, and consistent across all connected tools, improving overall productivity and workflow efficiency.

Learn More about what is Integration.

For detailed walkthroughs, click on any resource above. These step-by-step guides will help you confidently manage every aspect of your CRM as an administrator.

If you have any issues using a contact filter or would like to ask questions regarding follow-ups, please let us know using our Coach-on-Call feature.

- Accountable Support

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