What's new in Accountable: October 2026

The Automation name displayed on the Individual Contact Record was previously truncated or improperly formatted, making it difficult to identify the automation. The display has been improved to present automation names clearly and consistently within the Contact Record.

Fix: The Automation Statistics modal previously retained the Detail view after being closed, causing it to reopen in the same view and, in some cases, display records from a previously selected automation. The modal now consistently resets to the Summary view each time it is opened. This behavior has been corrected across Individual, Company, and Global Automations, while the existing Summary cards, Detail view, Refresh, and Export CSV functionality remains unchanged.

Fix: Outlook contacts without a last name were previously displayed with a blank Name field in the Unsubscribed Contacts view, which also prevented them from being found through name-based search. The contact name is now displayed correctly, and searching and sorting by name work as expected. Newly synced Outlook contacts are also stored consistently with manually added contacts to prevent the issue from recurring.

Fix: The email execution time displayed on the Contact Record and History pages previously differed when an email was triggered through a Campaign or Automation. This has been corrected so the same, accurate execution time is now displayed consistently across both the Contact Record and History pages.

Fix: When the Contact Type was updated through Bulk Actions in the Contact Master, the corresponding Selling System was not updated based on the new Contact Type. This has been corrected so the relevant Selling System now updates automatically and accurately when the Contact Type is changed through a bulk action.